Terms and Conditions

Welcome to Zovoo. These Terms and Conditions govern your access to and use of the Zovoo website and the information, content, products, and services made available through it.

By accessing or using this website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree with any part of these Terms, please do not use this website.

1. About Zovoo

Zovoo provides temperature-control and cold-chain solutions using Phase Change Material (PCM) technology for applications including food, FMCG, pharmaceutical, modern retail, quick commerce, chilled transportation, frozen transportation, and other temperature-sensitive supply chains.

The information provided on this website is intended primarily for general informational and business purposes.

2. Acceptance of Terms

By accessing, browsing, or using the Zovoo website, you agree to be bound by these Terms and Conditions and all applicable laws and regulations.

If you are accessing the website on behalf of a company, organization, or other legal entity, you represent that you have the authority to accept these Terms on its behalf.

If you do not agree to these Terms, you should discontinue use of the website.

3. Website Use

You may use this website for lawful purposes and in accordance with these Terms.

You agree not to:

• Use the website for any unlawful or unauthorized purpose
• Attempt to gain unauthorized access to the website or its systems
• Interfere with the security or operation of the website
• Introduce malicious code, viruses, or harmful material
• Attempt to damage, disable, or overload the website
• Copy, reproduce, modify, or distribute website content without permission
• Use automated systems to extract or collect website content without authorization
• Misrepresent your identity or affiliation with any person or organization
• Use information obtained from the website for fraudulent or unlawful activities

We reserve the right to restrict or terminate access to the website where we reasonably believe these Terms have been violated.

4. Website Content

We make reasonable efforts to provide accurate and up-to-date information on our website.

However, product descriptions, technical information, specifications, applications, performance information, images, graphics, case studies, and other content may be updated, modified, or changed from time to time.

Website content is provided for general informational purposes and should not be considered a substitute for technical, commercial, engineering, regulatory, or professional advice.

Before making a business or technical decision based on information published on this website, you should contact Zovoo directly to confirm the relevant specifications and suitability of a particular solution.

5. Product and Solution Information

Information about Zovoo products and solutions displayed on the website is intended to provide a general overview of our capabilities.

Actual product specifications, dimensions, performance characteristics, temperature ranges, availability, configurations, applications, and other technical details may vary depending on the product, application, operating conditions, and customer requirements.

Any product information, quotation, proposal, specification, or technical document separately provided by Zovoo may contain additional terms and conditions.

In the event of any conflict between website information and a formal quotation, proposal, agreement, purchase order, or other written contractual document, the applicable contractual document will govern.

6. Business Enquiries

The website may allow visitors to submit enquiries regarding Zovoo products, solutions, demonstrations, trials, consultations, partnerships, or other business requirements.

Submitting an enquiry does not automatically create a contractual relationship between you and Zovoo.

Zovoo may review your enquiry and contact you using the information provided.

Any commercial relationship, purchase, supply arrangement, service engagement, or other transaction will be subject to separate terms agreed between the relevant parties.

7. Intellectual Property

Unless otherwise stated, all content available on this website is owned by or licensed to Zovoo.

This includes, but is not limited to:

• Text
• Logos
• Brand names
• Product images
• Graphics
• Photographs
• Videos
• Illustrations
• Designs
• Technical information
• Website layouts
• Documents
• Software and code
• Other website materials

All intellectual property rights in such content are reserved.

You may view and access website content for legitimate personal or business informational purposes.

You must not reproduce, republish, modify, distribute, transmit, sell, license, commercially exploit, or create derivative works from website content without prior written permission from Zovoo.

8. Zovoo Name and Logo

The Zovoo name, logo, trademarks, service marks, product names, and other brand elements are the property of Zovoo or their respective owners.

Nothing on this website should be interpreted as granting you any license or right to use Zovoo's trademarks, logos, or other intellectual property without prior written authorization.

9. Third-Party Websites and Links

Our website may contain links to third-party websites, platforms, services, or resources.

These links are provided for convenience and informational purposes.

Zovoo does not necessarily endorse, control, or guarantee the accuracy, availability, security, or content of third-party websites.

Your use of third-party websites is subject to the terms and privacy policies of those websites.

Zovoo is not responsible for any loss, damage, or issue arising from your use of third-party websites or services.

10. User-Submitted Information

If you submit information, enquiries, documents, feedback, suggestions, or other material through the website, you are responsible for ensuring that the information is accurate and that you have the right to provide it.

You should not submit confidential, proprietary, sensitive, or commercially restricted information through a general website form unless specifically requested or otherwise agreed with Zovoo.

We may use information submitted through the website for responding to enquiries, evaluating business requirements, improving our services, and other purposes described in our Privacy Policy.

11. Disclaimer

The website and its content are provided on an "as available" and "as is" basis to the extent permitted by applicable law.

While we make reasonable efforts to maintain accurate information, Zovoo does not guarantee that:

• The website will always be available
• Website content will always be complete or error-free
• Information will always be current
• The website will be free from technical problems or interruptions
• The website will be free from viruses or other harmful components
• Products or solutions described on the website will be suitable for every particular application

You should independently verify important technical, commercial, and operational information with Zovoo before relying upon it.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Zovoo and its directors, employees, representatives, affiliates, and service providers will not be liable for any indirect, incidental, consequential, special, or exemplary loss or damage arising from or related to:

• Your use or inability to use the website
• Reliance on information published on the website
• Website interruptions or technical failures
• Errors or omissions in website content
• Third-party websites or services
• Unauthorized access or security incidents beyond our reasonable control
• Any business decision made based solely on website information

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

13. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Zovoo, its directors, employees, representatives, affiliates, and service providers from claims, losses, liabilities, damages, costs, or expenses arising from:

• Your violation of these Terms
• Your unlawful use of the website
• Your infringement of intellectual property rights
• Your misuse of website content
• Information or materials submitted by you
• Your violation of applicable laws or regulations

14. Privacy

Your use of the Zovoo website is also subject to our Privacy Policy .

Our Privacy Policy explains how we collect, use, process, store, and protect personal information submitted through or collected from the website.

By using the website, you acknowledge that you have read the Privacy Policy.

15. Website Security

We take reasonable measures to maintain the security and integrity of our website.

However, no website or internet transmission can be guaranteed to be completely secure.

You agree not to attempt to bypass, disable, interfere with, or compromise any security feature of the website.

Any suspected security vulnerability, unauthorized access, or misuse should be reported to Zovoo promptly.

16. Changes to the Website

Zovoo may modify, update, suspend, or discontinue any part of the website at any time without prior notice.

This may include changes to:

• Website content
• Product information
• Features
• Services
• Website design
• Navigation
• Availability of particular pages
• Technical specifications

We are not obligated to maintain any particular website content or feature indefinitely.

17. Changes to These Terms

Zovoo may update these Terms and Conditions from time to time.

When changes are made, we will update the "Last Updated" date displayed at the beginning of this page.

Your continued use of the website after changes are published constitutes your acceptance of the revised Terms, to the extent permitted by applicable law.

We encourage you to review these Terms periodically.

18. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India, without regard to conflict-of-law principles.

Any dispute arising out of or relating to these Terms or your use of the website shall be subject to the jurisdiction of the courts having appropriate jurisdiction in India, subject to applicable law and any specific contractual arrangements between the parties.

19. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable by a competent authority, that provision shall be modified or removed to the minimum extent necessary.

The remaining provisions of these Terms shall continue to remain in full force and effect.

20. No Waiver

Failure by Zovoo to enforce any provision of these Terms shall not constitute a waiver of its right to enforce that provision or any other provision in the future.

21. Entire Agreement

These Terms and Conditions, together with the Privacy Policy and any other policies or agreements expressly referenced on the website, constitute the terms governing your use of the Zovoo website.

Separate commercial agreements, quotations, purchase orders, proposals, or contracts may contain additional terms applicable to specific products or services.

22. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us.

23. Acceptance

By accessing or using the Zovoo website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

If you do not agree with these Terms, please discontinue use of the website.

Last Updated: 14 August 2026